2 Full beds
Deluxe Twin Room
28 m²
The twin room features air conditioning, a seating area, a balcony with city views as well as a private bathroom boasting a shower. The unit has 2 beds.
Overview
Highlights, description and the facilities guests use most.
- Front desk [24-hour]
- Free Parking
- Great Swimming pool
- Located in heart of Playa del Carmen
About Hotel Punta Esmeralda Playa del Carmen
Located in Playa del Carmen, a 15-minute walk from Playa del Carmen Beach, Hotel Punta Esmeralda Playa del Carmen provides accommodations with an outdoor swimming pool, free private parking and a terrace. This 3-star hotel offers a tour desk and lugg...
Top Amenities
- Pool
- Free parking
- Free Wi-Fi
- Airport shuttle
Rooms at Hotel Punta Esmeralda Playa del Carmen
Stay in Playa del Carmen - Rooms for Every Budget
In every room: Air conditioning · TV · Safe · Shower
2 Full beds
1 Queen bed
Standard Queen Room
25 m²
The double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
2 Full beds
Standard Twin Room
33 m²
The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.
1 King bed
King Room with Balcony
34 m²
The spacious double room features air conditioning, a seating area, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Hotel Punta Esmeralda Playa del Carmen at a glance
Location, travel times, listing details and guest feedback
Hotel Punta Esmeralda Playa del Carmen is in the Colosio area of Playa Del Carmen. Cancún International Airport (CUN) is about an hour away by car without traffic. Travellers can drive from the airport to the hotel.
What guests say
Summary of recent guest reviews
The rooftop offers a relaxing spot to unwind. Guests also mention spacious rooms.
Often praised
- Comfortable beds
- Helpful front-desk service
- Friendly, professional staff
Quick facts
- Airport
- Cancún International Airport (CUN): 54.5 km by road, about 78 min by car without traffic (route computed 29 Oct 2026)
Services & Facilities
59 amenities in 13 categories.
Activities
1 item
- Tour or class about local culture
Cleaning Services
2 items
- Daily housekeeping
- Suit press
Cleanliness & disinfection
5 items
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
Common Areas
3 items
- Sun deck
- Outdoor furniture
- Terrace
Front Desk Services
5 items
- Tour desk
- Baggage storage
- 24-hour front desk
- Invoice provided
- Concierge
General
4 items
- Free parking
- Parking
- Parking on site
- Private Parking
Show 7 more categories (39 amenities)Show less
Miscellaneous
6 items
- Non-smoking rooms
- Soundproof rooms
- Smoke-free property
- Elevator
- Family rooms
- Air conditioning
Physical distancing
2 items
- Cashless payment available
- Physical distancing rules followed
Pool and Spa
9 items
- Bathhouse
- Plunge pool
- Rooftop pool
- Swimming pool
- Outdoor pool (year-round)
- Shallow end
- Infinity pool
- Pool with view
- Outdoor pool
Safety & security
7 items
- Fire extinguishers
- Safe
- Smoke alarms
- CCTV in common areas
- 24-hour security
- CCTV outside property
- Security alarm
Safety features
5 items
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Access to healthcare professionals
- Hand sanitizer in guest accommodation and common areas
- First aid kits available
- Staff follow all safety protocols as directed by local authorities
Services
3 items
- Free WiFi
- Internet
- WiFi
Transportation
7 items
- Shuttle service (additional charge)
- Airport drop off
- Airport shuttle
- Car rental
- Airport shuttle (additional charge)
- Shuttle service
- Airport pick up
Policies
Check-in, check-out and house rules.
-
Check-in15:00:00
-
Check-out11:00:00
-
Front desk [24-hour]
FAQs about Hotel Punta Esmeralda Playa del Carmen
What are the check-in and check-out times at Hotel Punta Esmeralda Playa del Carmen?
Check-in is from 15:00 and check-out is until 11:00.
Which facilities does Hotel Punta Esmeralda Playa del Carmen have?
Facilities include swimming pool, free parking, airport shuttle, free Wi-Fi, family rooms and 24-hour front desk.
Is there a swimming pool?
Yes, there is a swimming pool.
Is parking available?
Yes, free parking is available.
Guest Score and Reviews
Loved by Guests, Trusted for Excellence
7.3 /10
V. good
Based on 7 Reviews
P
V. good
Pham
Sep 26, 2026
Not worth the price Liked: Location is ok but nothing around. Neighborhood questionable. Disliked: No water cannot fix it.
G
Good
Grecia
Sep 14, 2026
Stay away from here. Liked: The upstairs mini pool. Disliked: Dirty bed sheets with stains. They charged us $200 pesos for delaying our checkout for 30 mins. It was a bad experience overall. Would not recommend. The location feels shady and there was trash all over the street.
K
V. good
KATINKA V. S.
Aug 3, 2026
Disliked: The toilet didn't flush and they didn't fix it the next day even the tap I couldn't close bathroom needs renovation!!! Too far from the center
M
Good
Monserrat
Jul 23, 2026
Liked: Very close to public beach Disliked: Breakfast was advertised as continental but it was American style
F
V. good
Fadi
Jun 1, 2026
Liked: Great staff, comfortable bed, good AC. Plenty of street parking. Disliked: You can hear everybody in the hallways while inside the room with the door closed. Bathroom /shower was not properly cleaned
